{"id":8566,"date":"2024-12-13T09:12:08","date_gmt":"2024-12-13T09:12:08","guid":{"rendered":"https:\/\/ferte.ee\/?page_id=8566"},"modified":"2024-12-13T09:17:48","modified_gmt":"2024-12-13T09:17:48","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/ferte.ee\/en\/privaatsuspoliitika\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Privacy Policy<\/h3>
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This privacy policy overview provides information on how and why FERTE Logistics O\u00dc collects, shares, and processes the data of visitors to its website (including those who submit inquiries or enter into service agreements). The privacy policy is based on the General Data Protection Regulation (GDPR), which you can read more about here:\nhttps:\/\/www.eugdpr.org\/eugdpr.org-1.html<\/a><\/p>\n

The purpose of this privacy policy is to ensure the protection of client privacy in accordance with the laws of the Republic of Estonia and the legislation of the European Union.<\/p>\n

\u201cPersonal data\u201d refers to any information relating to an identified or identifiable natural person. This includes, for example, a name, phone number, mailing address, or email address. Personal data also includes information collected by FERTE Logistics O\u00dc \u2013 such as website visits, interactions through various social media channels, and the use of services we provide.<\/p>\n

By using the website owned by FERTE Logistics O\u00dc, you agree to the use of cookies and the terms of personal data processing as described in our Privacy Policy.\u00a0<\/strong>The Privacy Policy and website cookies notice have been in effect since 11 December 2024.<\/p>\n

Whose data does FERTE Logistics O\u00dc process?<\/strong><\/p>\n

FERTE Logistics O\u00dc processes the data of individuals who have submitted a request or inquiry (for example, via a contact form or email) regarding our services, have previously used our services, or are currently using them. We collect and use data of both regular clients and individuals who have contacted us (including \u201cformer\u201d or \u201cinactive\u201d clients). We also use data collected from public sources, including publicly available information provided as third-party referrals.<\/p>\n

Purposes and Legal Grounds for Processing Personal Data<\/strong><\/p>\n

FERTE Logistics O\u00dc processes the personal data of its clients, i.e., service users, in order to fulfill contractual obligations. We use clients' personal data and the information provided by them to deliver higher-quality services and more accurate information to both existing and potential clients.\u00a0When FERTE Logistics O\u00dc processes personal data for the purposes mentioned, the legal basis for such processing is our legitimate interest in ensuring the proper and, where possible, higher-quality provision of the services we offer.<\/em><\/p>\n

FERTE Logistics O\u00dc collects data from its marketing channels (including the website, email, and social media) to evaluate their performance and usability. When possible, we also gather information about the interests and goals of potential clients in order to improve the quality of our customer communication. By better understanding our clients\u2019 actual needs and expectations, we aim to provide higher-quality service, more accurate information, and enhance the user-friendliness and functionality of the FERTE Logistics O\u00dc website.\u00a0When FERTE Logistics O\u00dc processes personal data for the aforementioned purposes, the legal basis for such processing is our legitimate interest in better understanding client needs in order to provide improved services.<\/em><\/p>\n

EXAMPLE:<\/em>\u00a0FERTE Logistics O\u00dc processes data related to: service inquiries; the opening and reading of newsletters we send, as well as the use of outbound links contained in those emails (redirects to external websites); and client feedback, which we use to improve and enhance the quality of our services.<\/p>\n

FERTE Logistics O\u00dc processes personal data for the following purposes:<\/strong>\u00a0\u2013 building and managing a customer database\n\u2013 offering new services to clients and improving existing ones\n\u2013 responding to inquiries from clients (including potential ones)\n\u2013 analyzing and improving FERTE Logistics O\u00dc services\n\u2013 managing and optimizing FERTE Logistics O\u00dc\u2019s marketing channels (including the website)<\/p>\n

How FERTE Logistics O\u00dc Collects Personal Data<\/strong><\/p>\n

We collect personal data directly from data subjects with their consent, either via email or through feedback received via inquiry forms (including when they agree to receive messages from us). Additionally, we use automated data collection tools, such as website analytics software.\u00a0Google Analytics<\/a>...including cookies (which record user activity on the website) and other tracking tools that help optimize the user experience on FERTE Logistics O\u00dc\u2019s website, ensuring high-quality services and convenient navigation for the client.<\/p>\n

We use cookies and pixel tags on our website, which are optional for every visitor and can be declined.<\/strong><\/p>\n

Cookie<\/strong>\u00a0(cookie<\/a>) is a small text file that a web server sends to a user's browser.Web Browser<\/em>\u00a0\u2013 e.g., Chrome, Safari, Firefox, Internet Explorer, Opera) \u2013 and is stored on the user's hard drive (typically\u00a0Temporary files<\/em>\u00a0) Cookies make it possible to remember the user's preferences (such as font size, preferred language, computer location, device information, most visited websites\/addresses, and similar data), in order to provide the client with a browser experience (as mentioned earlier...)\u00a0Web Browser<\/em>...to allow faster and more \u201cintelligent\u201d interactions.\n\nBy default, most web browsers are set to accept cookies. However, users can manually adjust their browser settings to refuse all cookies, block third-party cookies, or notify the user every time a cookie is sent.\n\nIf this last option is not enabled, we strongly recommend activating it in order to gain better visibility over which websites store your personal data.<\/p>\n

Pixel tag<\/strong>\u00a0Pixel tag is a small snippet of website code that allows cookies to be placed and read. Pixel tags are triggered, for example, when a user opens an email or visits a website. They then record that the email has been opened or enable the download of third-party cookies.<\/p>\n

Cookies used by FERTE Logistics O\u00dc:<\/strong><\/p>\n