This privacy policy overview provides information on how and why FERTE Logistics OÜ collects, shares, and processes the data of visitors to its website (including those who submit inquiries or enter into service agreements). The privacy policy is based on the General Data Protection Regulation (GDPR), which you can read more about here: https://www.eugdpr.org/eugdpr.org-1.html

The purpose of this privacy policy is to ensure the protection of client privacy in accordance with the laws of the Republic of Estonia and the legislation of the European Union.

“Personal data” refers to any information relating to an identified or identifiable natural person. This includes, for example, a name, phone number, mailing address, or email address. Personal data also includes information collected by FERTE Logistics OÜ – such as website visits, interactions through various social media channels, and the use of services we provide.

By using the website owned by FERTE Logistics OÜ, you agree to the use of cookies and the terms of personal data processing as described in our Privacy Policy. The Privacy Policy and website cookies notice have been in effect since 11 December 2024.

Whose data does FERTE Logistics OÜ process?

FERTE Logistics OÜ processes the data of individuals who have submitted a request or inquiry (for example, via a contact form or email) regarding our services, have previously used our services, or are currently using them. We collect and use data of both regular clients and individuals who have contacted us (including “former” or “inactive” clients). We also use data collected from public sources, including publicly available information provided as third-party referrals.

Purposes and Legal Grounds for Processing Personal Data

FERTE Logistics OÜ processes the personal data of its clients, i.e., service users, in order to fulfill contractual obligations. We use clients' personal data and the information provided by them to deliver higher-quality services and more accurate information to both existing and potential clients. When FERTE Logistics OÜ processes personal data for the purposes mentioned, the legal basis for such processing is our legitimate interest in ensuring the proper and, where possible, higher-quality provision of the services we offer.

FERTE Logistics OÜ collects data from its marketing channels (including the website, email, and social media) to evaluate their performance and usability. When possible, we also gather information about the interests and goals of potential clients in order to improve the quality of our customer communication. By better understanding our clients’ actual needs and expectations, we aim to provide higher-quality service, more accurate information, and enhance the user-friendliness and functionality of the FERTE Logistics OÜ website. When FERTE Logistics OÜ processes personal data for the aforementioned purposes, the legal basis for such processing is our legitimate interest in better understanding client needs in order to provide improved services.

EXAMPLE: FERTE Logistics OÜ processes data related to: service inquiries; the opening and reading of newsletters we send, as well as the use of outbound links contained in those emails (redirects to external websites); and client feedback, which we use to improve and enhance the quality of our services.

FERTE Logistics OÜ processes personal data for the following purposes: – building and managing a customer database – offering new services to clients and improving existing ones – responding to inquiries from clients (including potential ones) – analyzing and improving FERTE Logistics OÜ services – managing and optimizing FERTE Logistics OÜ’s marketing channels (including the website)

How FERTE Logistics OÜ Collects Personal Data

We collect personal data directly from data subjects with their consent, either via email or through feedback received via inquiry forms (including when they agree to receive messages from us). Additionally, we use automated data collection tools, such as website analytics software. Google Analytics...including cookies (which record user activity on the website) and other tracking tools that help optimize the user experience on FERTE Logistics OÜ’s website, ensuring high-quality services and convenient navigation for the client.

We use cookies and pixel tags on our website, which are optional for every visitor and can be declined.

Cookie (cookie) is a small text file that a web server sends to a user's browser.Web Browser – e.g., Chrome, Safari, Firefox, Internet Explorer, Opera) – and is stored on the user's hard drive (typically Temporary files ) Cookies make it possible to remember the user's preferences (such as font size, preferred language, computer location, device information, most visited websites/addresses, and similar data), in order to provide the client with a browser experience (as mentioned earlier...) Web Browser...to allow faster and more “intelligent” interactions. By default, most web browsers are set to accept cookies. However, users can manually adjust their browser settings to refuse all cookies, block third-party cookies, or notify the user every time a cookie is sent. If this last option is not enabled, we strongly recommend activating it in order to gain better visibility over which websites store your personal data.

Pixel tag Pixel tag is a small snippet of website code that allows cookies to be placed and read. Pixel tags are triggered, for example, when a user opens an email or visits a website. They then record that the email has been opened or enable the download of third-party cookies.

Cookies used by FERTE Logistics OÜ:

• Session cookies (temporary cookies). Session cookies are temporary and disappear when you leave the website or close your browser. These cookies may be used for certain website functionalities, such as logging in or maintaining a shopping cart. Their purpose is to enable the use of our service.
• Persistent cookies. If the visitor gives consent, persistent cookies are stored on the user’s device even after the browser is closed. Their purpose is to remember user preferences on FERTE Logistics OÜ websites. Persistent cookies may be used, for example, to recognize returning visitors (e.g. for Google Remarketing purposes), to personalize website content according to user needs, or to collect statistical data. . . . .

Cookies are used on our websites to provide a better user experience for visitors of the FERTE Logistics OÜ website. Cookies allow our web servers to recognize the FERTE Logistics OÜ website and automatically tailor the content (such as displayed ads) to suit your needs when you continue browsing or revisit the site in the future. The use of cookies helps us better understand the needs of our users. Cookies also enable us to collect user statistics, which helps us measure and improve the performance of our website.

The cookies used by FERTE Logistics OÜ may be created by various service providers who help us improve our web services. These providers include, for example, Google and Facebook – more details can be found under the section "Detailed Use of Cookies."

Users of our websites are considered to have consented to the use of cookies if cookies are enabled in their browser settings. If you do not agree to the use of cookies, some of our website's services and features may not function properly.

You can always decide whether to allow cookies in your browser settings. If you do not wish to use cookies, configure your browser to automatically reject them or to notify you each time a website requests permission to add a cookie. For detailed instructions, please refer to your browser’s help section.

Detailed Use of Cookies by FERTE Logistics OÜ:

1. Analytical Cookies. These cookies collect information about how the website is used – such as which pages are visited, how long users stay, which content is most popular, and what users search for. Analytical cookies do not gather information that could directly identify a user. Examples include Google Analytics cookies. FERTE Logistics OÜ websites use Google Analytics data, which is primarily collected via services provided by Google Analytics and subject to its terms and conditions. To protect against misuse of the website, we may use the Google Invisible reCAPTCHA tool. It collects hardware and software data – such as device and application information, integrity check results, and unique online identifiers like IP addresses – and sends this data to Google for analysis. By using this service (with cookies enabled), you agree to the transfer of personal data to Google Analytics for the purpose of verifying service integrity and applying necessary security measures for safe website usage.
2. Advertising Cookies. These cookies help deliver targeted ads based on the user’s interests (e.g., within ad networks). For instance, the FERTE Logistics OÜ website includes a Facebook Pixel code, which enables displaying targeted ads to visitors on Facebook. If you no longer wish to see FERTE Logistics OÜ ads on Facebook, you can disable them in your Facebook ad preferences. https://www.facebook.com/ads/preferencesAnd then delete all “Advertisers you’ve interacted with” – this removes all websites whose ads you no longer wish to see in the future.

The user has the right to refuse the storage of cookies on their computer.The user must change their browser settings. Instructions for configuring the most common web browsers:

Chrome: https://support.google.com/chrome/answer/95647?hl=en ;
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Firefox: http://support.mozilla.org/en-US/kb/Clear%20Recent%20History ;
Opera: http://www.opera.com/browser/tutorials/security/privacy ;
Crome Explorer: http://support.microsoft.com/kb/278835 ;

When blocking cookies, please note that some website functions may no longer be available. Cookies can be manually re-enabled later in the web browser settings.

Personal Data Processed by FERTE Logistics OÜ

Contact details: name, mailing address, email address, phone number.

Data generated during the completion of inquiry, feedback, and client agreement forms, as well as when sending emails.: Company name, personal identification number/registration number, VAT number, legal address, client preferences regarding FERTE Logistics OÜ services, information provided in feedback forms, data submitted via inquiry forms, and information sent by email to FERTE Logistics OÜ contacts.

Automatically collected data: Data obtained from the user’s web browser (e.g., browser type), device type (the device used to visit the website), communication language, website address (including inbound links to the FERTE Logistics OÜ website), pages visited by the user, duration of visits to specific pages, user IP address, and other similar website analytics data.

Data collected through the sending of emails (newsletters) by FERTE Logistics OÜ:Information about which emails were opened, how many, when, and in what manner by the user.

Other personal data: Data you have made publicly available or that has been made available to us by third parties on social networks such as Facebook, Twitter, Google Plus, Instagram, etc.

FERTE Logistics OÜ does not process special categories of personal data.

Sharing of Personal Data by FERTE Logistics OÜ

FERTE Logistics OÜ does not transfer client data outside the European Economic Area (EEA) and does not share personal data with third parties (except under the conditions outlined in the following section). All data is used solely for client communication and product/service development purposes. We may share personal data in the following cases:– debt collection; – national supervisory authorities and the police; – public feedback with the client’s consent.

Storage and Security of Your Personal Data

FERTE Logistics OÜ may send clients information about services, offers, and news if the client has provided their contact details to us or consented to receive such information. Clients will receive this information until they request to stop receiving communications or unsubscribe from the mailing list.

FERTE Logistics OÜ retains personal data for as long as necessary to achieve the purpose for which the data was collected. The retention period also depends on the need to respond to data subject requests, resolve various issues, and comply with legal document retention requirements.

If laws do not require the retention of personal data and FERTE Logistics OÜ no longer needs it, we delete such personal data. In such cases, the personal data may only be used for statistical purposes and solely in a pseudonymized (anonymized) form.

Regarding the security of personal data , we strive to do everything possibleto prevent unauthorized access to data. FERTE Logistics OÜ has implemented reasonable technical and physical safeguards to protect the personal data it collects and processes. We ensure data access strictly in accordance with applicable laws, while maximizing the confidentiality of personal data.

If you have any questions regarding the storage or security of your personal data, please contact us at info@ferte.ee

Client Rights

Clients have the right to access their personal data processed and stored Kliendi enda by FERTE Logistics OÜ and the right to request correction of any inaccuracies.

To unsubscribe from marketing communications received from FERTE Logistics OÜ, please follow the unsubscribe instructions provided in the marketing message footer, submit a request via the website contact form, or send an email to info@ferte.ee

FERTE Logistics OÜ complies with several client rights: clients have the right to request the prompt correction of any inaccurate personal data related to them; clients have the right to request the deletion of their data if certain additional conditions are met; clients also have the right to request the processing of their personal data.

If the processing of personal data is based on the client’s consent, the client has the right to withdraw that consent at any time.

If you have any questions about your rights or wish to exercise any of the points below, please send a corresponding written request: info@ferte.eeIf you are not satisfied with the solution provided by FERTE Logistics OÜ, you have the right to contact the Estonian Data Protection Inspectorate.

Other Settings

FERTE Logistics OÜ may unilaterally modify these terms from time to time without prior notice to ensure compliance with laws and/or generally accepted practices related to cookies. This privacy policy is governed by the laws of the Republic of Estonia.